Tools & techniques
This short article (I think I'll call these shorticles from now on) was originally posted on Medium in February 2017 I’m an introvert, and many years ago someone gave me some advice that resonated, and has stuck with me: “You have two ears and one mouth, so
Tools & techniques
If only it were as easy (and comforting) as listening to Taylor Swift to find out the problem your product or feature should be solving.
Design leadership
These books have helped me in developing my design leadership skills over the past 20 years. Even if you're not a leader yet, they can provide a bedrock in the best way to get the most out of a creative or product-specific team. They are written by leaders
Design fundamentals
The following books have been instrumental for me in broadening my understanding of design and becoming the designer I am today. Each of these was recommended to me by colleagues and managers over the past 20 or so years. My hope is that you'll take teachings from each
Tools & techniques
Your website could contain a large amount of content which covers overlapping, semi-connected and completely discrete subjects. Connecting these subjects using a user-centered taxonomy will help users find content they want and enhance discoverability of that content through relevant links. Users shouldn’t have to understand internal structures to get
Tools & techniques
Congratulations on your first day at your new company as a product designer! Now what? Here's all the questions you need to ask and to whom
Design leadership
When talking about designing a product, we mean a very holistic definition of design. Not just how it looks and functions, but what is included as a feature, and what is not. Every feature added or taken away comes with inherent risk. When there is a long roadmap of features/